"Buy Online, FREE store pickup" is the ability to order items from Shopko.com and pick them up at your local Shopko store.
You will see Store Pick Up as an option when you add an item to your cart. Items that are not available for store pick up will not display this option.
Yes, just choose the desired shipping option per item before adding to cart.
No, there is no extra charge for store pick up.
We will charge your card after your order is picked up for items available in store. If your item needs to ship to the store for in-store pick up your card will be charged when the item is shipped. We will put a credit authorization hold on your card when you place your order, which should be removed by your card-issuing bank once your card has been charged.
You can pick up your item at the store you designated when you receive a “ready for pick up” email. Please do not head to the store prior to receiving this email, as your order will not be ready for you. If you've placed your order after 5pm, your order may not be available until the next day.
You have 5 days from when you receive the “ready for pick up” email to pick up your order. If you do not pick up your order in that time frame, the order will be cancelled and a new order will need to be placed.
Make sure to bring the following before heading to the store to pick up your order:
Proceed to the Customer Service desk at your chosen store. The store details are also listed in your "order confirmation" email and “ready for pick up” email.
No, for security reasons, the person on the billing address of the "ready for pick up" email of the order must pick up your item. Please also bring a valid photo ID, credit card used for the order and the "ready for pick up" email.
Sorry, but you can't change your pick up store. You must pick up your order at the Shopko store you originally selected.
Due to our efforts to ensure you receive your order as quickly as possible, we are unable to cancel or make changes to your order after it has been submitted. You can return or exchange your items by following these guidelines.