Contact Us

We are very interested in your feedback. At Shopko, customer satisfaction is our number one commitment. Your comments, concerns and suggestions are important to us, so we encourage you to tell us what you like, don't like, or what we can do to better serve you.

Have a question? Check out our list of Frequently Asked Questions

Online Order Questions or Comments:

Click here to check the status of your order.

If you need help with your online order, contact us.

Please allow 2 business days for email response.

Phone: 1-800-869-5819     Hours: 8 a.m. - 8 p.m. CST

Retail Store Questions or Comments:

Click here to find a store near you or find store hours.

Have a general question about Shopko or Shopko Stores?
We will respond to your comment or request as soon as possible.

Phone: 1-800-791-7333 Option 2, then Option 1

Loyalty Program:

For more information on your loyalty program card membership and its benefits see the program details and terms.

To update your loyalty program information, re-print coupons or consolidate cards log into your account or create an account.