All Kids' clothing ships free & free shipping with $75 order!
Offer available online only. Gift cards not included. Items purchased from some categories are subject to shipping surcharges. Surcharges may apply due to size, weight or special handling required. If your item has a surcharge, it will appear on the product page. Offer valid for orders shipping within the 48 contiguous United States only and does not include 1-day or 2-day shipping and handling charges or previous orders.

Hi there mobile user,
Have you downloaded the Shopko app?
| shopko.com > Customer Help > Frequently Asked Questions |
Frequently Asked Questions
How do I track my order?
Where does Shopko ship?
What are your shipping & handling rates?
What are your online payment options?
Can I return or exchange my merchandise?
How can I contact Shopko?
Where can I get a copy of your ad circulars?
How can I purchase Shopko gift cards?
Do you offer senior citizen discounts?
What is your policy on matching competitors' ads?
What is your return policy?
Where is the nearest Shopko store?
Where can I read about your Privacy Practices?
How do I recycle my old electronics products?
Once your order has been shipped you will receive a shipping confirmation email. The email will include tracking number links to track your orders.
In you have an online shopping account at shopko.com, you may track all orders (past and present) at shopko.com, plus view a detailed history of each online order. Just follow these steps:
Step 1: Click order history at the top of any page.
Step 2: If you are not logged in enter your shopko.com sign-in name (your email address) and the password you entered when you created your account.
Step 3: Click order history in my account
You'll see a complete history of your Shopko.com purchases. Click the see details button to view the details of that order.
Our rates vary by shipping method and your merchandise subtotal. View our Shipping Rates and Information.
Online and phone orders. We accept credit cards from Visa, MasterCard, American Express, and Discover. We also accept Shopko gift cards with an associated PIN. Sorry, we do not accept personal checks or COD (cash-on-delivery). View our Payment Types.
We want you to be completely satisfied with your Shopko purchase. If you're not, just return it! You can always call 1-800-791-7333 if you have any return or exchange questions.
Online Order Questions or Comments:
If you need help with your online order, contact our online customer service center at:
Email: shopko.online@shopko.com
Phone: 1-800-869-5819
Hours: 7 a.m. – 11 p.m. CST
Retail Store Questions or Comments:
Have a comment? Tell us what’s on your mind. We will respond to your comment or request as soon as possible.
Email: OnlineCustomerService@Shopko.com
Phone: 1-800-791-7333
Available 24 hours a day
If you prefer to contact us by mail:
Shopko
P.O Box 19060
Green Bay, WI 54307-9060
Attn: Customer Service
Our circulars are available online.
See This Week's Flyer to browse our current circular
Order gift cards online:
Visit our Shopko Gift Cards online ordering web page
Order gift cards by phone:
Call 1.866.784.4438
Shopko offers a discount for seniors 55 and older on many Shopko purchases in our Shopko Retail Stores during during Senior Citizen Events! Check Shopko ads for Senior Citizen Events near you.
We match any local competitors' advertised price!
Ad and Coupon Matches in our Retail Stores
View our Returns & Exchanges Information
Shopko has over 300 stores in 21 states! Find a Shopko Store near you.
Customers seeking information on electronics recycling can visit
www.1800recycling.com
or call 1-800-RECYCLING