All Kids' clothing ships free & FREE SHIPPING with $75 order!
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plus free shipping

All Kids' clothing ships free & free shipping with $75 order!

Offer available online only. Gift cards not included. Items purchased from some categories are subject to shipping surcharges. Surcharges may apply due to size, weight or special handling required. If your item has a surcharge, it will appear on the product page. Offer valid for orders shipping within the 48 contiguous United States only and does not include 1-day or 2-day shipping and handling charges or previous orders.

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Frequently Asked Questions

How do I track my order?
Where does Shopko ship?
What are your shipping & handling rates?
What are your online payment options?
Can I return or exchange my merchandise?
How can I contact Shopko?
Where can I get a copy of your ad circulars?
How can I purchase Shopko gift cards?
Do you offer senior citizen discounts?
What is your policy on matching competitors' ads?
What is your return policy?
Where is the nearest Shopko store?
Where can I read about your Privacy Practices?
How do I recycle my old electronics products?



How do I track my order?

Once your order has been shipped you will receive a shipping confirmation email. The email will include tracking number links to track your orders.

In you have an online shopping account at shopko.com, you may track all orders (past and present) at shopko.com, plus view a detailed history of each online order. Just follow these steps:

Step 1: Click order history at the top of any page.

Step 2: If you are not logged in enter your shopko.com sign-in name (your email address) and the password you entered when you created your account.

Step 3: Click order history in my account

You'll see a complete history of your Shopko.com purchases. Click the see details button to view the details of that order.


Where does Shopko ship?

Currently, shopko.com ships to all 50 U.S. states.


What are your shipping & handling rates?

Our rates vary by shipping method and your merchandise subtotal. View our Shipping Rates and Information.


What are your online payment options?

Online and phone orders. We accept credit cards from Visa, MasterCard, American Express, and Discover. We also accept Shopko gift cards with an associated PIN. Sorry, we do not accept personal checks or COD (cash-on-delivery). View our Payment Types.


Can I return or exchange my merchandise?

We want you to be completely satisfied with your Shopko purchase. If you're not, just return it! You can always call 1-800-791-7333 if you have any return or exchange questions.

  • Items purchased online or over the phone may be returned to any Shopko Retail Store.
  • Items purchased at a Shopko Retail Store can only be returned to a store. View our Returns and Exchanges policy.


How can I contact Shopko?

Online Order Questions or Comments:
If you need help with your online order, contact our online customer service center at:
Email: shopko.online@shopko.com
Phone: 1-800-869-5819
Hours: 7 a.m. – 11 p.m. CST

Retail Store Questions or Comments:
Have a comment? Tell us what’s on your mind. We will respond to your comment or request as soon as possible. Email: OnlineCustomerService@Shopko.com
Phone: 1-800-791-7333
Available 24 hours a day

If you prefer to contact us by mail:
Shopko
P.O Box 19060
Green Bay, WI 54307-9060
Attn: Customer Service

Where can I get a copy of your ad circulars?

Our circulars are available online.
See This Week's Flyer to browse our current circular

How can I purchase Shopko gift cards?

Order gift cards online:
Visit our Shopko Gift Cards online ordering web page

Order gift cards by phone:
Call 1.866.784.4438

Do you offer senior citizen discounts?

Shopko offers a discount for seniors 55 and older on many Shopko purchases in our Shopko Retail Stores during during Senior Citizen Events! Check Shopko ads for Senior Citizen Events near you.

What is your policy on matching competitors' ads?

We match any local competitors' advertised price!
Ad and Coupon Matches in our Retail Stores

What is your return policy?

View our Returns & Exchanges Information

Where is the nearest Shopko store?

Shopko has over 300 stores in 21 states! Find a  Shopko Store near you.

Where can I read about your Privacy Practices?

Shopko's Internet Privacy Policy

HIPAA Privacy Policy

How do I recycle my old electronics products?

Customers seeking information on electronics recycling can visit www.1800recycling.com
or call 1-800-RECYCLING