Your total shipping and handling charges are based on the shipping method selected, any applicable surcharges and the merchandise subtotal after item discounts and coupon offers are applied.
Your shipping charge and applicable shipping surcharges will appear as separate line items under your subtotal during the checkout process.
Typical shipping charges for all U.S. locations are as follows:
|Merchandise Subtotal||Standard Service||2nd Day Express|
|5-10 business days||2-3* business days|
|$400.01-$2500.00||Incremental $5 charge for every $100 spent over $400||10% of merchandise subtotal|
|$2500.01 up||5% of merchandise subtotal||10% of merchandise subtotal|
We may need to divide your order into two or more shipments. You will receive a separate tracking number for each shipment in your shipping confirmation email.
Additional shipping surcharges (delivery fees) may apply to some of Shopko's items because of size, weight or special handling that is required to ensure your order reaches you safely. If an item has an additional shipping surcharge, the value will appear below item # on the product page. This charge will automatically be added to the shipping charge in your Shopping Cart.
Orders usually arrive within 5-10 business days (in-stock items only).
Orders must be submitted Monday through Friday by 1 p.m. (CST). Orders placed after 1 p.m. Monday through Thursday will be shipped the following day. Orders placed on Friday after 1 p.m. (CST) and over the weekend will be shipped on Monday. Express Service is not available to P.O. Boxes and some rural areas of the U.S. A signature may be required for delivery.
If you purchase a gift card with any other online merchandise, your gift card will be shipped for FREE with your other merchandise at no additional cost!
The shipping charge for Gift Card only orders (without additional merchandise purchased) is a flat-rate fee. Gift Card shipping charges are based on shipping method only, regardless of price or quantity purchased.
|Standard Service||Express Service|
|$1.95 per shipment||$15.95 per shipment|
Most items at shopko.com can be shipped to most states. However, there are a few restrictions:
Did you know there are several benefits to using your workplace or business address as your shipping destination? Benefits include:
Simply check “this is a business address” in checkout and enter the company name. Check your office policy to see if personal deliveries are permitted, then consider shipping your next order to your workplace or business address.
Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, Shopko online customer service will call you to notify you of the returned package and ask for a new shipping address. You will not be charged for the second shipping fee. If you cannot be reached within 7 days, we process a return for the order.
If you suspect your order was deemed undeliverable, you should call our online customer service center at: 1-800-869-5819 within 10 days of the estimated delivery date.
Our carriers may deem a package undeliverable for any of the following reasons:
If I return an item, will Shopko reimburse my shipping and handling costs?
Unfortunately, we are not able to reimburse you for any shipping costs you incur purchasing an item at shopko.com or returning the merchandise via mail. To avoid return shipping and handling costs, simply bring your merchandise and receipt to the Shopko nearest you. If the return is a result of our error, follow the return instructions on your packing slip to return the item to shopko.com for a complete refund.
Which mail carriers partner with Shopko?
We currently use several carriers depending on your package. These carriers are UPS Ground, UPS Mail Innovations, UPS SurePost and the USPS (United States Postal Service).
Can I ship to an international address?
No, we currently do not ship to international destinations, nor do we ship to U.S. Protectorates, Puerto Rico, Guam, the Virgin Islands or APO and FPO addresses.
Can I ship to a P.O. Box?
No, we currently do not ship to P.O. Boxes.
How do I track my order?
Once your order has been shipped you will receive a shipping confirmation email. The email will include tracking number links to track your orders.
Customers with a Shopko.com account:
Customers without a Shopko.com account:
Click here to View Order Status & Order Details or Track one of your orders.