Contact Us

We are very interested in your feedback. At Shopko, customer satisfaction is our number one commitment. Your comments, concerns and suggestions are important to us, so we encourage you to tell us what you like, don't like, or what we can do to better serve you.

Have a question? Check out our list of Frequently Asked Questions.

Online Order Questions or Comments:

If you need help with your online order, contact our online customer service center at:
Email: shopko.online@shopko.com
Phone: 1-800-869-5819
Hours: 6 a.m. - 11 p.m. CST

Retail Store Questions or Comments:

Have a comment? Tell us what's on your mind. We will respond to your comment or request as soon as possible.
Email: Shopko Customer Service
Phone: 1-800-791-7333
Available 24 hours a day

My Extra Savings:

For more information on your my extra savings card membership and its benefits see the program details and terms.

To update your my extra savings card information, consolidate cards or request a card number you have misplaced please see the My Extra Savings Card Updates.